“100 Ways to Motivate Others” is the culmination of many years of successful leadership coaching and training by best-selling author Steve Chandler and attorney Scott Richardson. Chandler and Richardson have crafted a vital, user-friendly, inspirational guide for executives, managers, and professionals…and those aspiring to reach their level. After you’ve learned to motivate yourself, Chandler and Richardson will show you:
* How to slow down and enjoy a new level of focus.
* Why multitasking is a myth, not strength, and keeping life simple and straight forward is the goal.
* The power of building on your peoples’ strengths.
* How to avoid the damaging inclination to obsess 1 about peoples’ weaknesses.
* A simple and creative way to hold people accountable.
* How to enjoy cultivating the art of supportive confrontation
CONTENTS
* Introduction: Time to Play Go Fish – 9
* 100 Ways to Motivate Others – 11
1. Know Where Motivation Comes From – 11
2. Teach Self-Discipline – 12
3. Tune. In Before You Turn On – 15
4. Be the Cause, Not the Effect – 16
5. Stop Criticizing Upper Management – 17
6. Do the One Thing – 18
7. Keep Giving Feedback – 20
8. Get Input From Your People – 22
9. Accelerate Change – 24
10. Know Your Owners and Victims – 26
11. Lead From the Front – 28
12. Preach the Role of Thought – 29
13. Tell the Truth Quickly – 32
14. Don’t Confuse Stressing Out With Caring – 34
15. Manage Your Own Superiors – 36
16. Put Your Hose Away – 37
17. Get the Picture – 38
18. Manage Agreements, Not People – 39
19. Focus on the Result, Not the Excuse – 44
20. Coach the Outcome – 47
21. Create a Game – 51
22. Know Your Purpose – 55
23. See What’s Possible – 56
24. Enjoy the A.R.T. of Confrontation – 58
25. Feed Your Healthy Ego – 60
26. Hire the Motivated – 61
27. Stop Talking – 64
28. Refuse to Buy Their Limitation – 65
29. Play Both Good Cop and Bad Cop – 66
30. Don’t Go Crazy – 67
31. Stop Cuddling Up – 69
32. Do the Worst First – 71
33. Learn to Experiment – 75
34. Communicate Consciously – 76
35. Score the Performance – 77
36. Manage the Fundamentals First – 80
37. Motivate by Doing – 81
38. Know Your People’s Strengths – 83
39. Debate Yourself – 89
40. Lead With Language – 91
41. Use Positive Reinforcement – 93
42. Teach Your People “No” Power – 94
43. Keep Your People Thinking Friendly Customer Thoughts – 96
44. Use Your Best Time for Your Biggest Challenge – 100
45. Use 10 Minutes Well – 101
46. Know What You Want to Grow – 102
47. Soften Your Heart – 104
48. Coach Your People to Complete – 105
49. Do the Math on Your Approach – 107
50. Count Yourself In – 108
51. To Motivate Your People, First Just Relax – 110
52. Don’t Throw the Quit Switch – 114
53. Lead With Enthusiasm – 115
54. Encourage Your People to Concentrate – 118
55. Inspire Inner Stability – 120
56. Give Up Being Right – 122
57. Wake Yourself Up – 123
58. Always Show Them – 124
59. Focus Like a Camera – 126
60. Think of Management as Easy – 129
61. Cultivate the Power of Reassurance – 130
62. Phase Out Disagreement – 131
63. Keep Learning – 133
64. Learn What Leadership Is Not – 134
65. Hear Your People Out -135
66. Play It Lightly – 136
67. Keep All Your Smallest Promises -137
68. Give Power to the Other Person -138
69. Don’t Forget to Breathe – 141
70. Know You’ve Got The Time – 142
71. Use the Power of Deadlines – 143
72. Translate Worry Into Concern – 144
73. Let Your Mind Rule Your Heart – 145
74. Build a Culture of Acknowledgment – 146
75. Seize Responsibility – 147
76. Get Some Coaching Yourself – 150
77. Make It Happen Today – 151
78. Learn The Inner Thing – 152
79. Forget About Failure – 154
80. Follow Consulting With Action – 156
81. Create a Vision – 157
82. Stop Looking Over Your Shoulder – 157
83. Lead by Selling – 158
84. Hold On to Principle – 161
85. Create Your Relationships – 162
86. Don’t Be Afraid to Make Requests – 164
87. Don’t Change Yourself – 166
88. Pump Up Your E-mails – 167
89. Stop Pushing – 169
90. Become Conscious – 170
91. Come From the Future – 172
92. Teach Them to Teach Themselves – 173
93. Stop Apologizing for Change – 174
94. Let People Find It – 176
95. Be a Ruthless Optimist – 177
96. Pay Attention – 179
97. Create a Routine – 180
98. Deliver the Reward – 183
99. Slow Down – 184
100. Decide to Be Great – 185
* Afterword: Let Them See You Change and Grow – 187
Introduction
Time To Play Go Fish
Don’t believe anything you read in this book.
Even though these 100 pieces were written from real life coaching and consulting experience, you won’t gain anything by trying to decide whether you believe any of them.
Belief is not the way to succeed here. Practice is the way.
Grab a handful of these 100 tried and proven ways to motivate others and use them. Try them out. See what you get. Examine your results. That’s what will get you what you really want: motivated people.
Most people we run into do what doesn’t work, because most people try to motivate others by downloading their own anxiety onto them. Parents do this constantly; so do managers and leaders in the workplace. They get anxious about their people’s poor performance, and then they download that anxiety onto their people. Now everybody’s tense and anxious!
Downloading your anxiety onto other people only motivates them to get away from you as quickly as possible. It doesn’t motivate them to do what you really want them to do. It doesn’t help them get the best out of themselves.
Managers blame their own people for poor numbers, when it’s really the manager’s responsibility. CEOs blame their managers, when it’s really the CEO. They call consultants in a panic, talk about the numbers, and then ask, “Do you recommend we implement FISH?”
“FISH” is a current training fad that has a great deal of value in inspiring employees and focusing on the customer. But we don’t deliver FISH in this book. We deliver an observation about fish. “A fish rots from the head down,” we remind the manager whose people are not performing. And that’s our version of FISH.
So, the first step in motivating others is for you, if you’re the leader wanting the motivation, to realize that “if there’s a problem, I’m the problem.” Once you truly get that, then you can use these 100 ways.
The mastery of a few key paradoxes is vital. They are the paradoxes that have allowed our coaching and consulting to break through the mediocrity and inspire success where there was no success before. Paradoxes such as:
1. To get more done, slow down. 2. To get your point across, stop talking.
3. To hit your numbers faster, take them less seriously and make a game of it.
4. To really lead people, go ahead of them.
These are a few of the paradoxes that open leadership up into a spiral of success you have never imagined.
Enjoy this book as much as we enjoyed writing it for you. We hope you’ll find, as we have, that leadership can be fun if you break it into 1oo easy pieces. Introduction Well, even that’s not completely true. There are actually 101 Ways in this newly revised paperback version of the original. We wanted to add in the best motivational tool of all: inspiration. How you can inspire your people by letting them watch you grow. Letting them see a “before” and “after” picture of you as you master more and more skills of excellent leadership. You might even skip to the last “way” and read it first, then go on to read the rest of the book, because by reading the book itself you’ll be demonstrating Way 1o 1, a bonus for this new edition.
